Friday, 19 September 2014

Pick N Mix Management




So that was SWT’s public engagement, that was. It could be the last we hear of bringing people together to consider the vision for Blacka.  Because that was not what happened. Accountability it ain't.

There were more conservation professionals than 'members of the public' at last night’s event. I know. I asked for a hand show.

Have Your Say is the call. Public engagement is happening here! Our managers are out on a search for people who might tell them what they wish to hear. I may just possibly have already said what I think about post-it-note consultation fraud and its prevalence as a way of avoiding accountability. But let's stay with it a bit; there’s more to say.

SWT's contribution to the public engagement event was characterised by fear. See the previous post. They have employed a professional fixer/facilitator  with a clear mandate to manage the avoidance of public discourse. He is paid according to his success in preventing challenge to the managers and delivering for them a minimal-stress event.  All is an exercise in ducking and dodging of responsibility. The flimflammery of the post-it-note consultation has now been replaced by the racket of the post-it-note public engagement. Some care has been taken with the choice of words. And with the process itself. All is focused on evading an awkward challenge in public, something dreaded by institutions with a bad conscience. So the meeting is planned to disperse the seated participants around the room. This is welcomed by many because they have been carefully placed in a small hot sweaty room uncomfortably close to one another.  Thus they make dupes of us all. This is well known to those in the infamous trade of devious facilitating. (The more comfortably your audience is sitting the more likely they are to want to stay in their places to ask questions.) Start with a boring or badly presented talk - in this case a screen that can only be seen by the front row - and they soon get restless and welcome a chance to get up and talk among themselves.

So engagement with the public is via the route of divide and control. As they leave their seats you isolate potentially troublesome individuals (guess who?). That avoids the unsavoury effect (for the managers) of the public sharing information and perspectives that could create the kind of challenge that becomes hard to cope with in a larger group. The beauty of the post-it note scam is that most people don't know what the other participants are saying or writing on their post-it notes. The idea that that some sort of dialogue between people reading each others' notes is ridiculous yet I've heard it claimed as a justification. They might as well be in a confessional cubicle.

So it’s have your say. But who says what? I personally wrote nothing on any post it note. What’s the point when the process is so flawed: for example, how do we know if post it note comments were written by ‘the public’ or by professionals who are there to back each other up? That was a commitment made at the earliest Sheffield Moors Partnership meetings. Nor whether SWT themselves have already put in their own comments? That is a serious comment. We know they can’t be trusted. There is already an online form for people to comment on. These comments are anonymous. But what are the safeguards against, say 20 employees commenting or 30 mountain bikers with no indication where they are coming from?

The managers, who've already committed themselves to the decisions that are the only ones worth discussing, will sift through these anonymous comments and Pick N Mix the ones that fit their own agenda. They will then claim they've run a proper consultation. The cost of this will never be disclosed, but a fair guess is that it will be covered by some kind of grant funding part of it from Sheffield City Council who were not represented at the event. Other contributions will come from pensioners who were accosted to join the trust outside their local supermarket or on their own doorstep.



As ever, the only thing that’s transparent is that we are engaging with a scam.

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